Shipping and return policies for Brí

Shipping Info
We use Irish An Post Standard Services for every Vinyl Record Shipment. Orders are shipped directly from Phonocats, who are responsible for production and fulfilment. Every record is unique and handmade to custom order. Please, allow up to 10 working days for production and shipment (But Phonocats ensures they will do their best to be faster). Thank you for your patience and support.
Return Policy
Every order is thoroughly checked for errors before shipping out. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item. In such a case, you are responsible for shipment cost (both ways). Understandably, personalised items (like bespoke vinyl records) cannot be accepted for return, unless there is a manufacturing error or product defect. The exchange will be accepted only after the record is received and checked for all errors. All exchanges must be made within 14 days of receipt.

Understandably, cancellations or changes to orders cannot be accepted once they are placed, as they immediately are sent into production.